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Schweizerhof Zermatt - A Small Luxury Hotel, Zermatt

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From197US$ /night
Check-in
19Apr2025Select date
Check-out
20Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Cosy Room
Max:
1 person
17 m² 
Bed options:
1 Double bed
Mountain view
Shower
Coffee machine
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Family Suite
Max:
2 persons
47 m² 
Bed options:
2 Single beds
Mountain view
Coffee machine
Heating
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Double Room Partial Matterhorn View
Max:
2 persons
28 m² 
Bed options:
2 Single beds
Mountain view
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Centre
Zermatt200 m
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.7 km
Train
Zermatt railway station300 m
Train100 m
Bus
Bus stop 11.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Billiard tables
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • iPad
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920
Map view
street view
Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920
Nearby
Museum
Matterhorn Museum
410 m
Cemetery
Mountaineer's Cemetery
440 m
Church
St Peter's English Church
250 m
Bridge
Photopoint Kirchbrucke bridge
440 m
Church
Parish Church of St. Mauritius
460 m
Bahnhofstrasse
Walk of Climb
320 m
Stellisee 3920 Zermatt
Stellisee
150 m
Hinterdorfstrasse 25
Hinterdorfstrasse
340 m
Hohbalmen
140 m
Castor Mountain
140 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
460 m
Murmeli Brunnen
160 m
Denner Partner
350 m
Triftbachstrasse 7
Bergfuhrerdenkmal
380 m
Restaurants
Steakhouse 'zur alten Muhle'
50 m
Bahnhofstrasse 18
Biner Backerei-Konditorei
50 m
Bahnhofstrasse 7a
Walliserkanne
140 m
32 Bahnhofstrasse
Republic Zermatt
150 m
Brantschenhaus 18
Baeckerei
90 m
Bahnhofstrasse 28
Restaurant Continental
110 m
Brantschenhaus 3 Hotel Continental

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
View
Friendly staff
Misleading rooms
Limited breakfast
8.4/10
Great
Rooms
7.9
Location
9.3
Service
8.1
Dining
8.7
Guest reviews
8.4/10
based on 7 reviews
4.5/5 based on 118 reviews
9.1
9.1/10 based on 857 reviews
#60 of 107 hotels in Zermatt based on Tripadvisor
James
United States, February  2024
9.2/10

I absolutely loved my stay at this hotel! The rooms were super big with a good view of Matterhorn, so I could take amazing photos of the red Matterhorn top at sunrise from my balcony. While the rooms may be slightly on the smaller side, they are still great, beautiful, and well-appointed. They are very modern, clean, and comfortable, with nice touches like books, a radio, good TV channels, fruit, still and fizzy water, and Nespresso coffee.

Rooms
9.0
The rooms are super big with a good view of Matterhorn, offering the opportunity to capture stunning photos at sunrise from the balcony and are very modern, clean, and comfortable with nice amenities.
Service
9.0
The service was incredibly helpful in explaining walking options in the area, providing maps, and recommending walks based on my preferences. The staff goes above and beyond to ensure a wonderful stay, making me feel immensely hospitable and gracious during my time here.
Location
10.0
The location of the hotel is just perfect, making you feel welcome from the moment you arrive. It's so easy to access the mountain top and transportation, creating a luxurious and homely atmosphere. The presence of staff like José adds a pleasant touch of familiarity and continuity.
Dining
9.0
The dining experience was delightful, offering everything I needed to energize before hitting the ski slopes. The quality and variety of the food were excellent, exactly what I expect in Switzerland and always look forward to experiencing.
Facilities
9.0
The facilities were top-notch, with two Jacuzzis, two saunas, and a steam room available on-site, complementing the perfect location and excellent service provided by the staff.
View
Misleading rooms
Paul
United Kingdom, January  2024
8.8/10

Staying at this hotel was a mixed experience. The rooms, located on the 4th floor, were great and had a lovely view, although they looked a bit old and lacked air conditioning, making it a bit too hot at times. The beds were comfortable, though.

Rooms
7.0
The rooms were great and had a lovely view on the 4th floor, albeit a bit old without air conditioning. The beds were comfortable.
Service
9.0
The service was fantastic, especially Manuel who went the extra mile to ensure our stay was enjoyable. The breakfast team was very helpful and kind, making our experience top-notch.
Location
10.0
The location was phenomenal, with easy access to Zermatt Railway station and being right in the middle of town. Perfect for exploring the area without any hassle.
Dining
9.0
The dining experience was wonderful with a nice selection of hot and cold items, ideal for energizing before hitting the ski slopes. Exactly what one would expect in Switzerland, a great aspect of our stay.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
David
United Kingdom, December  2023
6.6/10

The hotel is conveniently located near the train station, making it easy for transportation. The rooms, although with a small balcony, lacked soundproofing causing disturbances from neighboring rooms. The service was a mix as some staff members were accommodating while others came across as rude. The dining experience offered a nice selection of hot and cold items typical of Switzerland. The hotel's facilities were satisfactory.

Rooms
6.0
The rooms were small with no soundproofing but had a balcony.
Service
5.0
The front of house staff were a mix of accommodating and rude.
Location
8.0
The location near the train station was convenient for transportation.
Dining
7.0
The dining experience provided a nice selection of Swiss dishes.
Facilities
7.0
The hotel's facilities were satisfactory.
Joseph
United States, November  2023
8.4/10

I had a lovely view on the 4th floor, but unfortunately, the room had interlinking doors with no soundproofing, leading to disturbances from neighboring rooms. Being near the staff room was a bit inconvenient, and the lack of air conditioning was noticeable.

Rooms
6.0
The room had a lovely view but was disturbed by noise from neighboring rooms and lacked air conditioning.
Service
9.0
The front of house staff was very nice and maintained the rooms well. Justina provided exceptional service throughout our stay.
Location
9.0
The hotel's location was perfect for accessing transportation to explore the area easily. The design and appearance of the hotel made me feel at home in a cozy environment.
Dining
9.0
The dining experience was superb with lots of fresh and well-prepared choices, exactly what I expected in Switzerland.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Harriet
United Kingdom, November  2023
9.4/10

I had an amazing stay at this hotel. The corner junior suite I stayed in was stunning, always in excellent upkeep, and offered a breathtaking Matterhorn view. The room was filled with thoughtful touches like the thick wool throw blanket elegantly printed with the famous mountain, a walking stick with a marmotte head, and a Swiss cowbell.

Rooms
10.0
The room was exquisite and well-maintained with a remarkable view of the Matterhorn.
Service
10.0
The service was exceptional, with every staff member being kind, attentive, and friendly. I have to give a special shoutout to Manager Jurini, who was the most brilliant host, along with the entire dedicated team. The bottle of the owner was a lovely touch that made me feel truly valued.
Location
9.0
The hotel's location is truly unique, offering privileges shared with other upscale hotels in the same hospitality group. It felt like a luxury country club or a private lounge that instantly made me feel at home. The proximity to Gornergrat Bahn, Green Line ski bus, and the train station was convenient, yet the layout could be a bit confusing initially.
Dining
9.0
The dining experience was fantastic, especially the New Year's Day brunch. The quality and variety of the food were impressive, and the staff was always ready to provide excellent recommendations. The only minor downside was occasionally running out of fruit at breakfast.
Facilities
9.0
The hotel offers a wide range of facilities to enhance your stay, from room service to ski pass vendors, ensuring all your needs are met with ease.
Daniel
United States, August  2023
9.0/10

My stay at the Schweizerhof Hotel-Zermatt was fantastic! The rooms are super big with a good view of Matterhorn, allowing me to capture stunning photos at sunrise from my balcony. The decor is a perfect blend of cosy and modern, and the unique Swiss-themed amenities added a special touch to the room.

Rooms
9.0
The rooms are very good, cosy but modern, and a definite step up from the previous decor.
Service
8.0
The service was top-notch, with the staff being extremely helpful in guiding me for walks in the area and even preparing a tray of coffee for us at 6 am. However, the promised breakfast packages delivered to the room did not happen.
Location
10.0
The location is perfect, just a minute walk from the shuttle train station and close to various transportation options. I felt very welcome and found it easy to navigate around town and access the mountain.
Dining
9.0
The dining experience was superb, offering good quality food with a varied selection that gave me the energy I needed before hitting the ski slopes. The fresh salads were a highlight of my meals.
Facilities
9.0
The hotel boasts excellent facilities, including two jacuzzis, two saunas, and a steam room, providing guests with plenty of options to relax and unwind during their stay.
Sophie
United Kingdom, August  2023
8.4/10

The hotel rooms are tastefully decorated and super comfortable, like having a master suite. However, opening a window for fresh air let in party noise. The service was very helpful but not particularly attentive at the front desk. The hotel's location is perfect for accessing the top of the mountain. Dining was fantastic, especially loved the New Year's Day brunch. Overall, a great stay with a few minor drawbacks.

Rooms
8.0
The rooms are tastefully decorated and super comfortable.
Service
7.0
The service was very helpful.
Location
9.0
The hotel's location is perfect for accessing the top of the mountain.
Dining
9.0
Dining was fantastic, especially loved the New Year's Day brunch.
Facilities
9.0
The facilities were top-notch.
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19Apr2025Select date
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Rooms and Guests2 Guests, 1 Room