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Schweizerhof Zermatt - A Small Luxury Hotel, Zermatt

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From403US$ /night
Check-in
03Feb2025Select date
Check-out
04Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920

The Schweizerhof Zermatt is a distinguished 4-star hotel located at the heart of Zermatt, Switzerland. Renowned for its exquisite comfort and stunning views of the Matterhorn, the hotel offers a seamless blend of modern luxury and Swiss charm. It serves as a convenient base for winter sports enthusiasts and those seeking exclusive shopping experiences in the car-free village.

Location

The hotel is conveniently located just a few minutes from the Zermatt train station and key mountain railways. As Zermatt is car-free, guests can easily reach the hotel via the shuttle service or on foot. Various public transport options and cultural attractions, such as the Matterhorn Museum, are within walking distance.

Rooms

The hotel features 95 rooms and suites, most of which include balconies with magnificent Matterhorn views. Each accommodation is designed with warm wooden interiors and modern design elements, providing a cozy yet luxurious atmosphere. Amenities include premium bedding, iPads for room entertainment, and options like pillow menus for personalized comfort.

Eat & Drink

Guests can indulge in a diverse culinary experience at the hotel's several dining venues. The main restaurant showcases live cooking in an expansive show kitchen, offering dishes inspired by local and international flavors. Guests can also enjoy traditional Swiss specialties at the Cheese Factory and a Japanese-Peruvian fusion at La Muña.

Leisure & Business

The Schweizerhof Zermatt boasts a comprehensive wellness area that includes a 50-meter indoor swimming pool, a fitness center, and a full-service spa. Business travelers will find two conference rooms that can accommodate up to 90 guests, equipped with modern amenities for meetings and gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
41 m² 
Bed options:
1 King Size Bed
Mountain view
Coffee machine
Heating
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Suite
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Mountain view
Coffee machine
Heating
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Family Suite
Max:
2 persons
47 m² 
Bed options:
2 Single beds
Mountain view
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Center
Zermatt700 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station1000 ft
Train400 ft
Bus
Bus stop 7.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Ski storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Pool tables
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • iPad
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920
Map view
street view
Bahnhofstrasse 5, Zermatt, Switzerland, CH-3920
Nearby
Museums
Matterhorn Museum
1400 ft
Cemetery
Mountaineer's Cemetery
1500 ft
Church
St Peter's English Church
900 ft
Bridges
Photopoint Kirchbrucke bridge
1500 ft
Church
Parish Church of St. Mauritius
1600 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Stellisee 3920 Zermatt
Stellisee
500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1200 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1600 ft
Murmeli Brunnen
600 ft
Denner Partner
1200 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1300 ft
Restaurants
Steakhouse 'zur alten Muhle'
200 ft
Bahnhofstrasse 18
Biner Backerei-Konditorei
200 ft
Bahnhofstrasse 7a
Walliserkanne
500 ft
32 Bahnhofstrasse
Republic Zermatt
500 ft
Brantschenhaus 18
Baeckerei
300 ft
Bahnhofstrasse 28
Restaurant Continental
400 ft
Brantschenhaus 3 Hotel Continental

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
View
Friendly staff
Misleading rooms
Limited breakfast
8.2/10
Great
Rooms
7.9
Location
9.3
Service
8.1
Dining
8.7
Guest reviews
8.2/10
based on 7 reviews
4.5/5 based on 118 reviews
9.1
9.1/10based on 868 reviews
#60 of 107 hotels in Zermatt based on Tripadvisor
James
United States of America, February  2024
9.2/10

I absolutely loved my stay at this hotel! The rooms were super big with a good view of Matterhorn, so I could take amazing photos of the red Matterhorn top at sunrise from my balcony. While the rooms may be slightly on the smaller side, they are still great, beautiful, and well-appointed. They are very modern, clean, and comfortable, with nice touches like books, a radio, good TV channels, fruit, still and fizzy water, and Nespresso coffee.

Rooms
9.0
The rooms are super big with a good view of Matterhorn, offering the opportunity to capture stunning photos at sunrise from the balcony and are very modern, clean, and comfortable with nice amenities.
Service
9.0
The service was incredibly helpful in explaining walking options in the area, providing maps, and recommending walks based on my preferences. The staff goes above and beyond to ensure a wonderful stay, making me feel immensely hospitable and gracious during my time here.
Location
10.0
The location of the hotel is just perfect, making you feel welcome from the moment you arrive. It's so easy to access the mountain top and transportation, creating a luxurious and homely atmosphere. The presence of staff like José adds a pleasant touch of familiarity and continuity.
Dining
9.0
The dining experience was delightful, offering everything I needed to energize before hitting the ski slopes. The quality and variety of the food were excellent, exactly what I expect in Switzerland and always look forward to experiencing.
Facilities
9.0
The facilities were top-notch, with two Jacuzzis, two saunas, and a steam room available on-site, complementing the perfect location and excellent service provided by the staff.
View
Misleading rooms
Paul
United Kingdom, January  2024
8.8/10

Staying at this hotel was a mixed experience. The rooms, located on the 4th floor, were great and had a lovely view, although they looked a bit old and lacked air conditioning, making it a bit too hot at times. The beds were comfortable, though.

Rooms
7.0
The rooms were great and had a lovely view on the 4th floor, albeit a bit old without air conditioning. The beds were comfortable.
Service
9.0
The service was fantastic, especially Manuel who went the extra mile to ensure our stay was enjoyable. The breakfast team was very helpful and kind, making our experience top-notch.
Location
10.0
The location was phenomenal, with easy access to Zermatt Railway station and being right in the middle of town. Perfect for exploring the area without any hassle.
Dining
9.0
The dining experience was wonderful with a nice selection of hot and cold items, ideal for energizing before hitting the ski slopes. Exactly what one would expect in Switzerland, a great aspect of our stay.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
David
United Kingdom, December  2023
6.6/10

The hotel is conveniently located near the train station, making it easy for transportation. The rooms, although with a small balcony, lacked soundproofing causing disturbances from neighboring rooms. The service was a mix as some staff members were accommodating while others came across as rude. The dining experience offered a nice selection of hot and cold items typical of Switzerland. The hotel's facilities were satisfactory.

Rooms
6.0
The rooms were small with no soundproofing but had a balcony.
Service
5.0
The front of house staff were a mix of accommodating and rude.
Location
8.0
The location near the train station was convenient for transportation.
Dining
7.0
The dining experience provided a nice selection of Swiss dishes.
Facilities
7.0
The hotel's facilities were satisfactory.
Joseph
United States of America, November  2023
8.4/10

I had a lovely view on the 4th floor, but unfortunately, the room had interlinking doors with no soundproofing, leading to disturbances from neighboring rooms. Being near the staff room was a bit inconvenient, and the lack of air conditioning was noticeable.

Rooms
6.0
The room had a lovely view but was disturbed by noise from neighboring rooms and lacked air conditioning.
Service
9.0
The front of house staff was very nice and maintained the rooms well. Justina provided exceptional service throughout our stay.
Location
9.0
The hotel's location was perfect for accessing transportation to explore the area easily. The design and appearance of the hotel made me feel at home in a cozy environment.
Dining
9.0
The dining experience was superb with lots of fresh and well-prepared choices, exactly what I expected in Switzerland.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Harriet
United Kingdom, November  2023
9.4/10

I had an amazing stay at this hotel. The corner junior suite I stayed in was stunning, always in excellent upkeep, and offered a breathtaking Matterhorn view. The room was filled with thoughtful touches like the thick wool throw blanket elegantly printed with the famous mountain, a walking stick with a marmotte head, and a Swiss cowbell.

Rooms
10.0
The room was exquisite and well-maintained with a remarkable view of the Matterhorn.
Service
10.0
The service was exceptional, with every staff member being kind, attentive, and friendly. I have to give a special shoutout to Manager Jurini, who was the most brilliant host, along with the entire dedicated team. The bottle of the owner was a lovely touch that made me feel truly valued.
Location
9.0
The hotel's location is truly unique, offering privileges shared with other upscale hotels in the same hospitality group. It felt like a luxury country club or a private lounge that instantly made me feel at home. The proximity to Gornergrat Bahn, Green Line ski bus, and the train station was convenient, yet the layout could be a bit confusing initially.
Dining
9.0
The dining experience was fantastic, especially the New Year's Day brunch. The quality and variety of the food were impressive, and the staff was always ready to provide excellent recommendations. The only minor downside was occasionally running out of fruit at breakfast.
Facilities
9.0
The hotel offers a wide range of facilities to enhance your stay, from room service to ski pass vendors, ensuring all your needs are met with ease.
Daniel
United States of America, August  2023
9.0/10

My stay at the Schweizerhof Hotel-Zermatt was fantastic! The rooms are super big with a good view of Matterhorn, allowing me to capture stunning photos at sunrise from my balcony. The decor is a perfect blend of cosy and modern, and the unique Swiss-themed amenities added a special touch to the room.

Rooms
9.0
The rooms are very good, cosy but modern, and a definite step up from the previous decor.
Service
8.0
The service was top-notch, with the staff being extremely helpful in guiding me for walks in the area and even preparing a tray of coffee for us at 6 am. However, the promised breakfast packages delivered to the room did not happen.
Location
10.0
The location is perfect, just a minute walk from the shuttle train station and close to various transportation options. I felt very welcome and found it easy to navigate around town and access the mountain.
Dining
9.0
The dining experience was superb, offering good quality food with a varied selection that gave me the energy I needed before hitting the ski slopes. The fresh salads were a highlight of my meals.
Facilities
9.0
The hotel boasts excellent facilities, including two jacuzzis, two saunas, and a steam room, providing guests with plenty of options to relax and unwind during their stay.
Sophie
United Kingdom, August  2023
8.4/10

The hotel rooms are tastefully decorated and super comfortable, like having a master suite. However, opening a window for fresh air let in party noise. The service was very helpful but not particularly attentive at the front desk. The hotel's location is perfect for accessing the top of the mountain. Dining was fantastic, especially loved the New Year's Day brunch. Overall, a great stay with a few minor drawbacks.

Rooms
8.0
The rooms are tastefully decorated and super comfortable.
Service
7.0
The service was very helpful.
Location
9.0
The hotel's location is perfect for accessing the top of the mountain.
Dining
9.0
Dining was fantastic, especially loved the New Year's Day brunch.
Facilities
9.0
The facilities were top-notch.
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Rooms and Guests2 Guests, 1 Room